Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

164b Đường Hoàng Hoa Thám, Tây Hồ, Tay Ho, Hanoi, Vietnam·View on map

Superb1 468 reviews
9.2
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1 / 16
Check-infrom 14:00
Check-outuntil 12:00
Parking✓ Free
WiFi✓ Free
Pets✕ Not allowed
BreakfastContinental, Asian, Buffet

Description

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is a 5-star hotel in Tay Ho, Hanoi, with serviced suites and apartments and a heated indoor pool. Accommodation ranges from 35 m² double rooms to multi-bedroom suites and apartments, all with a kitchen, private bathroom, balcony and terrace. Larger layouts include separate bedrooms, living areas and baths, with lake or city views in selected units.

Facilities include a sauna, fitness centre, garden, children’s playground and outdoor play equipment. You can borrow bicycles free of charge, and breakfast options include continental, Asian and buffet choices. WiFi is free in the rooms, and free private parking is available on site without a reservation. A paid shuttle service is also available. The hotel stands on Đường Hoàng Hoa Thám, about 3.7 km from Hanoi city centre, with local pagodas, a market and neighbourhood gardens close by. The range of spacious apartment-style accommodation and family facilities suits longer stays as well as trips with children.

Rooms

8 room types · 35–168 m²

The accommodation includes double rooms, one- and two-bedroom suites, a duplex suite and larger three-bedroom options. The rooms range from 35 m² to 168 m², with the largest layouts providing separate bedrooms and space for up to four people according to the room capacities. Every type has a kitchen, private bathroom, balcony and terrace, as well as air conditioning.

Kitchens include practical equipment such as a stovetop, refrigerator, microwave and kitchenware; larger units may also have an oven. Washing machines and tumble dryers feature across the range. Some rooms have a bath as well as a shower, while the Three-Bedroom Suite has a lake view and the Three-Bedroom Apartment Suite a city view. The One-Bedroom Suite also has a seating area, and the Duplex Suite offers a two-bedroom layout.

One-Bedroom Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

One-Bedroom Suite

55 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
TerraceSeating areaQuiet street view

At 55 m², this one-bedroom suite has a separate seating area and a terrace, with a quiet street view. Its kitchen includes a stovetop, refrigerator and microwave, while a washing machine and tumble dryer add practical amenities for a longer stay. The bathroom has a shower.

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King Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

King Suite

55 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
BathLiving roomTerrace

This 55 m² suite stands out from the One-Bedroom Suite with a bath in the bathroom, as well as a shower. It has a separate living room and bedroom, a terrace and a kitchen equipped with a stovetop, refrigerator, kitchenware and microwave. A washing machine and tumble dryer are also provided.

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Two-Bedroom Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Two-Bedroom Suite

90 m² Max. 5 guests 2 Extra-large double bed (Super-king size)
OvenBathTerrace

With 90 m² and two separate bedrooms, this suite offers more room than the one-bedroom options for a small group. Its kitchen includes an oven alongside a stovetop, refrigerator and microwave. The bathroom has a bath, and the suite also features a terrace, washing machine and tumble dryer.

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Deluxe Double Room — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Deluxe Double Room

35 m² Max. 2 guests 1 Large bed (King size)
KitchenShowerQuiet street view

At 35 m², this is the most compact option in the range, with a double-room layout for two. It has a kitchen with a stovetop, refrigerator and microwave, plus a washing machine and tumble dryer. The private bathroom has a shower, and the terrace looks onto a quiet street.

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Deluxe Double Room with Bath — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Deluxe Double Room with Bath

35 m² Max. 2 guests 1 Large bed (King size)
BathShowerTerrace

This 35 m² double room has the same compact layout as the Deluxe Double Room, but its bathroom includes a bath as well as a shower. The kitchen comes with a stovetop, refrigerator and microwave, while the terrace and washing machine make the room distinct from a standard hotel room.

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Three-Bedroom Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Three-Bedroom Suite

140 m² Max. 6 guests 1 Large bed (King size) and 2 Extra-large double bed (Super-king size)
Lake viewBathOven

This 140 m² suite is distinguished by its lake view and three separate bedrooms. It has two bathrooms with a bath, plus a terrace and a kitchen with an oven, stovetop, refrigerator and microwave. A dining area, washing machine and tumble dryer make the larger layout practical for a group.

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Duplex Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Duplex Suite

75 m² Max. 5 guests 1 Extra-large double bed (Super-king size) and 1 Large bed (King size)
BathTwo-bedroom layoutTerrace

The 75 m² Duplex Suite has a two-bedroom layout, with one extra-large double bed and one large double bed. It has a bath as well as a shower, a terrace and a kitchen with a stovetop, refrigerator and microwave. A washing machine and tumble dryer are also provided.

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Three-Bedroom Apartment Suite — Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Three-Bedroom Apartment Suite

168 m² Max. 6 guests 3 Large bed (King size)
City viewTwo bathroomsOven

At 168 m², this is the largest option, with three bedrooms, a separate living room and two bathrooms. The apartment suite has a city view and a kitchen with an oven, stovetop, refrigerator and microwave. A dining area, washing machine and tumble dryer complete the apartment-style layout.

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Facilities

47 facilities
Balcony
Parking
Private bathroom
Airport shuttle
Free WiFi
Family rooms
Fitness centre
Kitchen
Air conditioning
Terrace

The shared facilities include an indoor swimming pool, sauna and fitness centre, with fitness and spa locker rooms also available. Balconies, terraces and a garden provide outdoor space, while free bicycle rental gives you another way to get around. Families have a children’s playground and outdoor play equipment, and family rooms are available. A lift serves the building, and air conditioning and heating are provided.

Free private parking is available on site without a reservation, and WiFi is free in the rooms. The hotel also offers shuttle services, including an airport shuttle. Breakfast choices include continental, Asian and buffet options; special-diet menus are available on request. Rooms have tea and coffee makers, and the accommodation includes kitchens. Guest feedback praises the indoor pool and sauna, while some visitors found the breakfast area small and crowded.

General

  • Balcony
  • Terrace
  • Garden
  • Bicycle rental
  • Children's playground
  • Shuttle service
  • Airport shuttle
  • Kids' outdoor play equipment
  • Air conditioning
  • Lift
  • Heating
  • Family rooms
  • Indoor swimming pool
  • Fitness centre
  • Sauna

Food & drink

  • Special diet menus (on request)
  • Tea/Coffee maker

In the room

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Linen
  • Wardrobe or closet
  • Dining table
  • Stovetop

Media & technology

  • Flat-screen TV
  • Cable channels
  • TV
  • Internet services

Parking

  • Parking

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is on Đường Hoàng Hoa Thám in Tay Ho, a residential part of Hanoi. It is 3.7 km from the city centre. Chùa Châu Lâm is 50 m away, while Chợ Tam Đa and Chùa Vĩnh Khánh are both 150 m away. Vườn hoa Nguyễn Đình Thi, a neighbourhood flower garden, is 550 m from the hotel. The nearby market and pagodas give this stretch a local character, while the hotel’s setting is described by guests as quiet.

For onward travel, Bến xe Kim Mã is 1.5 km away and Hanoi Railway station is 2.9 km away. Noi Bai International Airport is 18.5 km from the property. An airport shuttle is available for a charge, and free private parking is provided on site without a reservation. The hotel is on Đường Hoàng Hoa Thám in Tay Ho; tell the property your expected arrival time in advance. Its address is away from Hanoi’s central lake district, and guests note that a taxi ride is needed for trips into the centre.

West Lake is 1.6 km away, and Hanoi Botanical Gardens are 1.2 km from the hotel. Ho Chi Minh Mausoleum and Ba Dinh Square are 1.6 km and 1.7 km away respectively, in the area west of the Old Quarter. You can also visit the lakeside neighbourhood, explore the garden grounds or combine the mausoleum and square on an outing. These named attractions offer different ways to see the city, from open green space to historic landmarks.

  • Chùa Châu Lâm
    A local pagoda close to the hotel on the surrounding neighbourhood streets.
    50 m
  • Chợ Tam Đa
    A nearby market for browsing local produce and everyday goods.
    150 m
  • Vườn hoa Nguyễn Đình Thi
    A small neighbourhood flower garden with paths and planted areas.
    550 m
  • B52 wreckage
    A wartime aircraft wreck site in the nearby Ba Dinh district.
    850 m
  • B52 Victory Museum
    A museum focused on Hanoi's wartime history and air-defence campaign.
    950 m
  • Bến xe Kim Mã
    A local bus station serving routes through Hanoi and nearby districts.
    1.5 km

Is it for you?

Yes, if…

  • ✓you are travelling with family: family rooms, a children's playground and outdoor play equipment are available.
  • ✓you want pool and spa facilities: the hotel has an indoor pool, sauna and fitness centre.
  • ✓you prefer apartment-style accommodation: rooms have kitchens, and larger suites have separate bedrooms and living areas.
  • ✓you plan to cook during your stay: kitchens include a stovetop, refrigerator, microwave and kitchenware.
  • ✓you value a quiet Tay Ho setting with local sights nearby, including Chùa Châu Lâm 50 m away and Chợ Tam Đa 150 m away.

Maybe not, if…

  • ✕you want to stay close to Hanoi’s city centre: the hotel is 3.7 km away, and guests say a taxi is needed for central visits.
  • ✕you need a complimentary airport transfer: the shuttle service is paid.
  • ✕you prefer a spacious, uncrowded breakfast setting: some guests found the breakfast area small and crowded.
  • ✕you are looking for a compact room: the smallest option is a 35 m² Deluxe Double Room, while the range also includes suites and apartments.

What guests say

1 468 verified reviews
9.2

Guests frequently praise the helpful, professional staff, clean and well-maintained apartments, and the indoor pool. Staff receive the strongest category score, with cleanliness and comfort also rated highly. Some visitors found the breakfast area small and crowded, and note that central Hanoi is a taxi ride away.

Staff9.8
Cleanliness9.5
Comfort9.5
Facilities9.4
Value for money9.2
Free WiFi9.1
Location8.2

Frequently asked questions

How much does a night at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment cost?

Rates at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment vary by season, room type and dates. View current prices with our booking partners for your stay.

How do I get to Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is on Đường Hoàng Hoa Thám in Tay Ho. Bến xe Kim Mã is 1.5 km away, Hanoi Railway station is 2.9 km away and Noi Bai International Airport is 18.5 km away. A paid airport shuttle is available, and free private parking is on site. Tell the hotel your expected arrival time in advance.

What is near Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment?

Near Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment, Chùa Châu Lâm is 50 m away and Chợ Tam Đa is 150 m away. Vườn hoa Nguyễn Đình Thi is 550 m away, B52 wreckage is 850 m away, and B52 Victory Museum is 950 m away. West Lake is 1.6 km from the hotel.

What breakfast is available at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers continental, Asian and buffet breakfast choices. Special-diet menus are available on request. Guests have praised the food, including fruit and eggs, although some found the breakfast area small and crowded.

Does Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment have a pool?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment has an indoor swimming pool, sauna and fitness centre. Guest feedback describes the pool as large and heated, and also mentions a jacuzzi.

What room types does Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offer for families?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers family rooms, two- and three-bedroom suites, a duplex suite and a three-bedroom apartment suite. The largest option is 168 m² and has three bedrooms, a living room and two bathrooms; a playground and outdoor play equipment are also available.

Does Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offer an airport shuttle?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers an airport shuttle and other shuttle services for a charge. Noi Bai International Airport is 18.5 km away. Free private parking is also available on site if you are arriving by car.

Is parking available at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment?

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment has free private parking on site, and a reservation is not needed. The property is on Đường Hoàng Hoa Thám in Tay Ho; Bến xe Kim Mã is 1.5 km away.

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment · Photos (16)
9.2 Superb1 468 reviews
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